Vol. 07 - Issue 01

DISPATCH is the official newsletter from SpectorSoft to our valued resellers and partners. With this newsletter, you'll be the first to hear about SpectorSoft product updates, services, added technology, case studies, and all the latest news — directly from the source. We want you to be the hero in guiding your customers to the cost-savings, legal protection, and smart network management that results from using SpectorSoft monitoring solutions.

New SpectorSoft Partners Program

SpectorSoft is committed to supporting the efforts of resellers every step of the way to increased sales. To give our allies the best possible support, we are restructuring the SpectorSoft Partners Program. All of our registered Partners will receive:

  • Sales toolkits and marketing materials
  • Regular e-newsletter with updates and tips
  • Access to our products and extensive technical documents
  • Priority access to technical support
  • A web site with instant access to information and sales and training tools
  • Online product demos and roundtable discussions to help our new partners get started

 

 

 

What's New: Spector 360

In 2006, monitoring of network computers rose to an unprecedented level of control with the introduction of Spector 360. Designed for business, government, education and other enterprise networks, Spector 360 combines powerful SpectorSoft recording tools with a scalable relational database to deliver centralized management, easy-to-read graphical charts, and automated reporting. From the Dashboard, an administrator can analyze data from multiple employees and departments at a glance. With convenient monitoring across the network, investigation is simplified. Customers will almost instantly realize increases in productivity—and decreases in liability—by answering previously impossible or hard-to-determine questions, such as:

  • Who is spending the most time surfing the Web?
  • What are my employees searching for on Google?
  • Which files are being copied to USB drives?
  • Who is leaving work early…

Specotr 360


Find out more about Spector 360:

Spector 360 Web Site
Spector 360 Demo
Spector 360 Recording Tools Demo

 

 
 

What's New: Spector Pro 6.0

The world’s best-selling software for monitoring PC and Internet activity has just gotten better. Version 6.0 adds “Top 10” reporting, Internet search reporting and complete coverage of activity on the infamous MySpace site to its arsenal of computer recording tools. Spector Pro 6.0 also introduces powerful Chat and Instant Message blocking to selectively block conversations by contact name to protect children from online predators and improves Screen Snapshots to create an even more accurate visual record. There’s no better way to protect a family or a business.

SpectorProAutomatically Records:
Screen Snapshots
Chat/Instant Messaging
Online Searches
Web Sites Visited
Email Sent and Received
Files Transferred
Keystrokes Typed
Program Activity
User Activity
Keywords (& sends Alerts!)

 

Find out more:
Spector Pro Web Site
Spector Pro 6.0 Product Tour

Learn about our other corporate and consumer products at www.spectorsoft.com

 

Meet SpectorSoft

Meet: Steven Haight, Regional Sales Manager
Background: Steven has been with SpectorSoft since 1999, providing the SpectorSoft Partner community with monitoring solutions, primarily in the East Coast states. His customers run the gamut, requiring from one to thousands of installation licenses. Steven came to Vero Beach, FL, via New York and Colorado, has a 10-year-old son, and alternates modes of transportation between Jeep and motorcycle. You might have met him at a trade show or user group presentation.
History: “When I started with SpectorSoft, there were only five of us. We had one product, and we shipped it on floppy disks. Now we're approaching 70 employees, and SpectorSoft has a complete suite of home and corporate network products. The industry itself has grown up; I used to receive phone calls from people who had never heard of anything like our software. Now, everyone is aware of monitoring.”
Believes in Listening: “In Sales, we hear the needs and suggestions of customers and pass them on to Development. Feedback from our customers has led directly to the design and development of our network products, and will shape future products. Customers get to see the evolution: I still deal with customers from the days when Bill Clinton was President and three Beatles were alive.”

In each issue we'd like you to introduce you to a key member of our team and one of your many partners at SpectorSoft 

 

Trade Show Report

CESSpectorSoft Shows at 2007 International CES Show, Las Vegas
In January, SpectorSoft exhibited at CES (Consumer Electronics Show) in the Sands Convention Center, showcasing both its consumer and corporate products. CES is the world’s largest annual tradeshow for consumer technology and America’s largest annual tradeshow of any kind.

Traffic at the SpectorSoft booth was brisk, with more than 140,000 consumers, IT professionals, corporate and business users, buyers, resellers, retailers and members of the press at this year’s show. After five days of set-up, booth duty, tear down and traversing 1.7 million square feet of exhibit space, the SpectorSoft booth staff was exhausted, but thrilled with customer response.

Back-to-back product demos of Spector Pro and Spector 360 and collaboration with resellers helped to close several large transactions during the show. It was a pleasure getting reacquainted with existing Partners, as well as meeting and speaking with resellers new to SpectorSoft products. Thanks to all of you for your interest, enthusiasm and the business you closed (and continue to close!) as a result of CES.

FoseInnovative Spector 360 Highlighted at FOSE 2007 Show, Washington DC
SpectorSoft, the worldwide leader in Internet monitoring and surveillance, showcased the Spector 360 corporate and government software solution at FOSE 2007, March 20-22 at the Washington DC Convention Center. FOSE, the only government-centric event where hundreds of cutting-edge technology products, services and solutions are presented to the government community, was a very successful venue for SpectorSoft.

The recently introduced Spector 360 (see above) generated a great deal of interest among the federal and state attendees as a government and corporate monitoring solution. SpectorSoft showed, via live demos, how the ability to integrate data from multiple employees and departments, empowers management to increase productivity and minimize liability.

“Other products simply show that an employee visited a web site while Spector 360 shows EXACTLY what they did while they were on the web site,” says SpectorSoft President Doug Fowler. “This can make a huge difference if there is a question of inappropriate behavior.”

As a result of FOSE, SpectorSoft has signed on a number of new resellers who saw 360 in action. If you are a government or corporate reseller interested in Spector 360 and other SpectorSoft monitoring products, call or email SpectorSoft today. Your customers will be glad you did!

Upcoming Trade Shows

Interop Las Vegas, May 20-25, 2007, Las Vegas, NV
With more than 400 exhibitors and 200+ educational sessions, Interop Las Vegas brings together IT and business leaders demonstrating the latest technologies in action.
Visit us at Booth 2237

National Educational Computing Conference, June 24-27, 2007, Atlanta, GA
National Educational Technology Standards (NETS) — features hands-on workshops, lecture-format and interactive concurrent sessions, discussions with key industry leaders, and the largest educational technology exhibit in the world.
Visit us at Booth 756

 

SpectorSoft in Action

Keystroke recorders, screen capture programs - lesser products have these features - but smart companies providing IT solutions, like BoldFont Communications, Inc., of Minneapolis, are discovering the true value and return on investment of SpectorSoft’s full set of tools for in-depth monitoring. According to manager Alex Hansen, “In one instance, productivity increased about $60,000 a year right away. And in another, the organization likely saved much more than that in future revenue because it was able to keep a key client list from being taken…The software pays for itself -- and quickly…When owners find out how much data can be gathered with Spector CNE, it’s not hard to sell.”
READ MORE >>

 

Who's Talking about Us?

Monitoring is a red hot topic, which makes it hot for sales and means that SpectorSoft turns up frequently in the news.

cbsCBS News, “Ask the Experts,” June 15, 2006. “Can you get into your child's account on MySpace or related sites? If so, can you see their history? How can you see if they deleted history?” To get the most information, the experts suggest monitoring software and cite SpectorSoft as one of the leading providers.

Family Circle, “Smooth Surfing,” by Dan Tynan, November 29, 2006. The respected family magazine recommends SpectorSoft’s eBlaster for parental real-time monitoring of their kids’ web experiences.

Smart MoneySmartMoney.com, “Office Spies,” by Aleksandra Todorova, October 2006. “Internet monitoring doesn't end with going through email and a list of visited web sites. Now, thanks to software programs like SpectorSoft, employers can record practically everything employees do on their computers and watch it as if on videotape,” according to Jay Mellon, vice president at AtNetPlus, a Cuyahoga Falls, Ohio-based IT security consultancy.
READ MORE >>

cnnCNN, "Live From" with Kyra Phillips, interviewing Vicki Courtney, author of the TeenVirtue series. Vicki Courtney used SpectorSoft’s eBlaster program because “I wanted to know, who are [my kids] talking to, who are their friends, who is contacting them… The beauty of this program is that you can load it remotely…you plug in your email address and in almost real-time, you start receiving conversations or logs of conversations that they are having. It's maybe one or two minutes delay.”

Florida TrendFloridaTrend, “Trendsetters"- February 2007: Deterring Computer Abuse,” February 2007. “SpectorSoft software can allow a company or parent to take snapshots at designated intervals of what a computer-user is viewing and can record chat, e-mail and MySpace activity. Its presence serves as a deterrent to abuse.”
READ MORE >>

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Tech Tips

Research and resolve problems by consulting the online Knowledge Base. SpectorSoft maintains a Knowledge Base of technical articles for each product to cover frequently asked questions, advanced functionality and program compatibility. The Knowledge Base is available to all Partners who have acquired an NFR product and have a serial number. Once you’re in the Knowledge Base, it’s easy to search or browse for answers.
FIND OUT HOW >>

You can load a comprehensive list of keywords that set off alerts. For real-time notification of Internet misuse, you can define keywords (such as “shopping,” “sex,” or “resume”) that set off an alert. Whenever the SpectorSoft product encounters one of the keywords - on a web site, in an email, in keystrokes being typed in a document - the responsible manager receives an email alert. It's possible to maintain different keyword lists for different types of users.
FIND OUT HOW >>

You can deploy the Spector 360/CNE Client to a group of computers. For network installations, instead of deploying the Spector 360 or CNE Client to computers one at a time, take care of a whole group at once, or deploy different settings to different groups. The group may be as small as two machines or as large as an entire domain. Simply enable “Group Management,” then install the client to the domain group, or the group you define.
FIND OUT HOW >>

About Us

SpectorSoft is the worldwide leader in Internet Monitoring and Surveillance Software. More than 10,000 companies and more than 300,000 consumers currently use SpectorSoft solutions to crack down on Internet abuse within their organization, and SpectorSoft has been selected for two consecutive years by Inc. Magazine as one of the Fastest 500 Growing Private Companies in America.

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